Jacob has been an important member of Frank Family’s Hospitality team for three years. As Frank Family’s Wine Club Ambassador, Jacob’s essential role is to ensure our valued club members are receiving unparalleled guest service and are enjoying their membership experience. Jacob graduated from Sonoma State University with a Wine Business degree and worked as a Viticulture Intern before moving to Frank Family to pursue a career in the wine hospitality industry.
Q: What does your day-to-day job look like?
A: It depends on the season. Some days I can be found on the phone with members, other days I provide support for wine club events, and when it’s club fulfillment time I’m processing orders – so many orders!
Q: What is your favorite Frank Family wine?
A: The club-exclusive Sangiacomo Chardonnay because it’s a light, crisp white that can be savored any time of the year. The Rouge Sparkling Wine is a favorite among my mom and aunt.
Q: What is your favorite part about working at Frank Family?
A: The property is so beautiful any time of the year and the relationship with my work family makes it even better.
Q: Giving back to the community is important to our winery. Is there a specific charity that is special to you?
A: One of the many charitable organizations that is meaningful to me is the International Myeloma Research Foundation. My mom was diagnosed with Multiple Myeloma in December of 2021. She is doing well now thanks to the medical advances that have been provided by this organization.
Q: When you are not working, where can we find you?
A: Most Sundays you can find me at one of the many golf courses in Napa Valley. If not there, you’ll find me online playing games with my friends, or blue water angling with my dad.
Q: What’s a fun fact about yourself?
A: I don’t like chocolate.
